Ask a room of office managers whether they want greener cleaning and every hand goes up. Ask what that means in practice and you get blank looks. It's a fair question — 'eco-friendly' is a marketing word as much as a meaningful one.

Start with what is actually used

The biggest single lever is the product itself: choosing cleaners with lower environmental impact, using concentrates that are diluted on site (less plastic, less transport), and not using a harsher chemical than a job needs. Most everyday cleaning — desks, floors, washrooms — doesn't need anything aggressive.

Stronger products still have a place: descaling, heavy grease, disinfection when it's required. Greener cleaning is about using the right product, not never using a strong one.

A spray bottle of homemade cleaner next to lemons
Simple, low-impact products handle a lot of everyday cleaning.

Less waste, not just greener labels

Reusable microfibre cloths instead of disposable wipes, refillable bottles, and machines that use less water all reduce waste far more than a switch of brand. Sorting waste properly — recycling picked up and kept separate from general waste — is another change that makes a real difference.

It's also about fewer visits with better planning: a cleaner who covers the building efficiently uses less energy, less water and fewer resources than one who does the job twice.

Questions to ask a cleaning company

What products do you use, and can I see the data sheets? What do you do with waste and recycling? How do you reduce water and disposables? A company that has thought about it will answer quickly. One that hasn't will change the subject.

We're happy to talk through what we use on a walkthrough, and it's part of how we run our janitorial services.

Greener cleaning is mostly about using less — less chemical, less plastic, less water — not buying a nicer-sounding bottle.

The short answer

Ask what's used, what's wasted and what's recycled. Reusable cloths, concentrates and proper waste sorting matter more than the word 'eco' on the label.