Floor Care

Floors that hold up to the footfall, and look it.

Carpets, hard flooring, timber and stone — cleaned, polished and maintained to extend their life, not just their shine. Every visit is backed by our 24-hour fix-it-free guarantee.

Flexible contracts

Daily, weekly, or a bespoke schedule built around your building.

Insured & vetted

Every cleaner is background-checked, trained and fully insured.

Out-of-hours cleaning

Evenings, early mornings and weekends, so work is never disrupted.

24-hour fix-it-free guarantee

Not happy with a visit? We're back within 24 hours to put it right, free.

What's Included

Every visit covers the essentials.

This is the baseline for a standard floor care contract — every plan is adjusted to your building's actual floor types and wear patterns.

  • Carpets vacuumed and deep-extraction cleaned
  • Hard floors swept, mopped & spot-treated
  • Timber & parquet floors polished and re-sealed as needed
  • Stone & marble surfaces buffed to a natural shine
  • Vinyl & laminate scuff marks treated and removed
  • Entrance matting cleaned to cut down tracked-in dirt
  • Floor edges & skirting wiped during deep cleans
  • Periodic strip-and-seal or burnishing for high-traffic zones
How We Work

A maintenance plan built around your floor types, not a script.

From timber-floored studios in Fitzrovia to marble-lobbied buildings in Mayfair and the City fringe, our floor care teams are already working across Central London every week. Here's what a contract with us actually looks like.

01 Walkthrough
02 Custom Schedule
03 Cleaning & Checks
04 Adjustments
01

Walkthrough & assessment

We survey every floor type in your building — carpet, timber, stone, vinyl — and note wear patterns and high-traffic zones that need extra attention.

02

Custom schedule

Routine maintenance on a daily or weekly rota, with periodic deep-clean, strip-and-seal or buffing rounds scheduled around your quietest hours.

03

Cleaning & quality checks

Our vetted team works to a written, floor-type-specific checklist, followed by bi-weekly quality inspections under our Tenant Happiness & First Impression Program™.

04

Ongoing adjustments

Maintenance frequency flexes as footfall and wear change — no renegotiating a contract to add a deep-clean round for a newly busy area.

Products & equipment

Floor-specific products and machines — extraction cleaners for carpet, buffers and burnishers for hard flooring, pH-neutral treatments for natural stone — so nothing gets damaged by the wrong process.

Vetted, trained staff

Every cleaner passes a background check and receives specialist training on handling different floor types correctly. You get a consistent team, not a rotating cast of subcontractors.

Health & safety compliance

Our teams follow COSHH regulations for floor treatment chemicals and use clear wet-floor signage throughout every job, with full public liability insurance.

★★★★★4.9Average client rating
Trusted byMarlow & FinchKestrel PropertyPaperplane StudioWren ArchitectureBellamy DentalBrightwell Partners
★★★★★
“We've changed days, added a floor and dropped a day, and every time it was just a quick email. No penalties, no renegotiating a contract.”
SLSophie L.Office Manager, Copperline Digital, Covent Garden
★★★★★
“The carpets in reception look brand new. Clients have commented on how fresh the place feels.”
IMIsabel M.Reception Lead, Ashdown Capital, Mayfair
★★★★★
“Our gym floors and changing rooms are ready before doors open, every single day.”
MJMarcus J.General Manager, Ironside Fitness, London Bridge
★★★★★
“There's always a real person to call. When a carpet was stained before a board meeting, they were back within hours — no fuss, no extra charge.”
ATAmara T.Operations Manager, Ashcombe Advisory, Victoria
★★★★★
“Our showroom is spotless before we open. Glass, floors, everything.”
YFYasmin F.Store Manager, Alder Home, Chelsea
★★★★★
“Every question I've asked has had a straight answer, usually within the hour.”
THTariq H.Head of Facilities, Redfern Group, Waterloo
★★★★★
“They noticed a leaking tap and told us the same day. That's the kind of care we wanted.”
FGFiona G.Office Manager, Tanner & Webb, Pimlico
★★★★★
“Our lease ended earlier than planned, so the end of tenancy clean was booked at short notice. Turned round in two days and the agent signed it off first time.”
JWJames W.Director, Wren Architecture, Farringdon
★★★★★
“Our washrooms and kitchen are spotless every morning now. I haven't had to chase anyone in months.”
NKNadia K.Office Manager, Halden & Rowe, Fitzrovia
★★★★★
“We run a busy coworking space and they keep pace with it. Members regularly compliment the kitchens.”
JLJack L.Community Manager, Commonroom, Battersea
★★★★★
“The windows haven't looked this good in years, and nobody in the office even noticed them being done.”
LALeila A.Practice Manager, Oakmere Clinic, Marylebone
★★★★★
“Same two faces every week. They know which meeting rooms matter most on a Monday.”
SRSam R.Office Manager, Kingsgate Legal, Holborn
1–1–3 of 12
Questions

Before you get in touch

Do you treat different floor types differently?

Yes — carpet, timber, stone and vinyl each need a different approach. Carpets are typically hoovered and periodically deep-extracted; hard floors are swept, mopped and polished or resealed depending on the finish. We assess your floors first and build a plan per surface.

How often does carpet need a deep clean versus daily hoovering?

Daily or scheduled hoovering keeps surface dirt down, but a deep extraction clean every 6–12 months lifts ground-in soil and extends the carpet's life — more often in high-traffic areas like entrances and corridors.

Can you remove stains or restore worn patches without replacing the flooring?

In most cases, yes. Spot stain treatment, spray buffing and re-polishing can bring worn or marked areas back without the cost of replacement — we'll tell you honestly if a floor is beyond that and needs replacing instead.

Will floor treatments cause downtime or closed-off areas?

Some treatments — like stripping and resealing hard floors — need drying time, so we schedule these overnight or over a weekend where possible. Routine cleaning and carpet extraction usually don't require any area to be closed off.

Where We Work

Floor care across Central London, borough by borough