The first visit from a new cleaning team goes best when a few practical things have been sorted beforehand. None of it is difficult, and it usually makes a visible difference from day one.
Sort access and storage
Make sure the team has keys or fobs, alarm codes and any sign-in details, and that they know where to go. Set aside a cupboard for equipment and supplies, and tell them where the main switches, water and bins are.
If you use our supplies service, agree where stock is kept.
Brief your staff
Tell staff a new team is starting, and what you'd like them to do: clear desks at the end of the day, put food away, and report anything unusual. A clear desk is easier to clean properly, and papers are safer.
Give them one contact for questions or requests.
Agree the first visit
Walk the first visit or ask for photos of key areas afterwards. Point out anything that matters especially, like a boardroom or a reception area, and anything to avoid touching.
Review after the first week and adjust the list. Most small misunderstandings are easiest fixed early.
The first week sets the standard for the next year.
The short answer
Sort access, brief staff, agree the first visit and review it. It's an hour of preparation that pays back every week.